Due to the automated nature of digital GSM tool activations and carrier unlocking servers, order cancellations are strictly governed by the real-time processing status:

How to Cancel a Waiting Order

1. Go to your Account → Order History page.
2. Find the relevant order (its status must be Waiting).
3. Click the Cancel button, or contact our support team with your numeric Order ID for instant cancellation and automatic wallet credit.

Refund Method for Cancelled Orders

100% of the cancelled order amount is instantly returned to your iFiX Unlocker Wallet Balance, ready for immediate use on any other service.